Terms & Conditions

1. Services Provided:

  a. Happy Little Sleepers offers sleep consulting services for babies and children aged 4 months to 4 years old.

  b. Services may include personalised sleep plans, guidance on sleep training methods, age-appropriate routines, troubleshooting sleep issues, and ongoing support via phone call and text. 

c. Support period provided must be two weeks consecutively and may need to be put on hold or postponed if the child is sick or on holidays as sleep training may not be successful in these scenarios. This will be at the discretion of Happy Little Sleepers.

2. Client Expectations:

  a. Clients agree to provide accurate and detailed information about their child's sleep habits, relevant medical history and environment.

  b. Clients commit to implementing the recommended sleep strategies consistently per Happy Little Sleepers' instructions. 

  c. Clients understand that progress may vary depending on individual circumstances and child temperament.

3. Payment:

  a. Payment for services is due in full prior to the commencement of the consultation.

  b. Prices are clearly outlined on the website and may vary depending on the selected package.

  c. Payment methods accepted include credit/debit cards and electronic bank transfers.

4. Refund Policy:

  a. Refunds are provided on a case-by-case basis at the discretion of Happy Little Sleepers.

  b. Refunds may be considered if the client demonstrates genuine dissatisfaction with the services provided.

c. Refunds will not be provided if the child becomes ill or is away during the support period and Happy Little Sleepers is not notified to put the support period on hold. 

  c. No refunds will be provided once the consultation has commenced and is in progress.

5. Safe Sleep Guidelines:

  a. Happy Little Sleepers adheres to safe sleep guidelines recommended by pediatric experts, including Red Nose Australia and the American Academy of Pediatrics (AAP).

  b. Clients agree to follow safe sleep practices relevant to their child's age and medical circumstances as recommended by Happy Little Sleepers. 

  c. Clients understand the importance of creating a safe sleep environment to reduce the risk of Sudden Infant Death Syndrome (SIDS) and other sleep-related hazards.

6. Medical Disclaimer:

  a. The information provided by Happy Little Sleepers is not intended to replace professional medical advice, diagnosis, or treatment.

  b. Clients are encouraged to consult with their child's healthcare provider before implementing any sleep strategies, especially if the child has underlying medical conditions or concerns.

  c. Happy Little Sleepers is not liable for any adverse effects resulting from the implementation of sleep strategies without prior medical consultation.

7. Use of Website:

  a. The content provided on the Happy Little Sleepers website and to individual clients is for informational purposes only and does not constitute medical advice.

  b. Users agree not to reproduce, distribute, or modify any content from the website or content sent to the client during a paid service without prior written consent from Happy Little Sleepers.

  c. Paying clients are prohibited from sharing their sleep plans or any other material sent to them by Happy Little Sleepers. The materials are intended only for their individual use and may not be redistributed under any circumstances. 

  c. Happy Little Sleepers reserves the right to suspend or terminate access to the website for users who violate these terms or engage in abusive or harassing behavior.

8. Confidentiality:

  a. Happy Little Sleepers respects the privacy of its clients and maintains confidentiality regarding personal information shared during consultations.

  b. Client information will not be disclosed to third parties without explicit consent, except in cases where disclosure is required by law.

  c. Client agrees that Happy Little Sleepers may use their child's case on social media and/or happylittlesleepers.com.au and/or any other promotional or educational materials unless client specifically requests otherwise. Any names or personal details will be changed/redacted to protect the privacy of the child and/or parent(s). 

9. Disclaimer:

  a. While every effort is made to provide accurate and helpful advice, Happy Little Sleepers cannot guarantee specific results.

  b. Clients understand that individual responses to sleep training methods may vary, and success is not guaranteed.

  c. Happy Little Sleepers is not liable for any adverse effects resulting from the implementation of sleep strategies or advice provided during consultations.

  d. It is the client's responsibility to implement the sleep plan provided and any changes MUST be discussed and approved prior by Happy Little Sleepers to ensure they are appropriate for the specific child. Any changes that aren't approved may result in undesired results. 

10. Modification of Terms:

   a. Happy Little Sleepers reserves the right to modify these terms and conditions at any time without prior notice.

By using the services of Happy Little Sleepers and accessing the website, clients agree to abide by these terms and conditions. If you have any questions or concerns, please contact Cathy at cathy@happylittlesleepers.com.au or via the 'Contact' page on the website.